Tricia Driggars

214-791-3592

Dallas, TX 75217

Trishdriggars@gmail.com

 

 

Desired Job Types:

·               Full-time

·               Part-time

 

Authorized to work in the US for any employer

 

Work Experience

Technical Support Representative/Mentor

Telenetwork 

August, 2013 — March, 2015 (1 year 7 months)

·               Provide basic internet troubleshooting to customer via phone

·               Keep very detailed records of all interactions with customers

·               Assisted in group chat helping other employees

·               Trained and mentored new employees.

Criminal Researcher

Backgroundchecks.com 

May, 2012 — February, 2013 (9 months)

·               Data Entry

·               Perform Criminal Background checks

·               Process results of check to client and update clients on progress

·               High email volume

·               Microsoft office/Excel usage

Front desk Receptionist

H&R Block 

January, 2012 — May, 2012 (4 months)

·  Front desk receptionist

·  Data entry

·  Appointment setting

·  Customer service

·  Filling on a daily basis

·  Cleaning of office

·  Advertisement.

Cashier/Customer service

Dollar General 

December, 2011 — January, 2012 (1 month)

·  Stocked shelves

·  Balanced cash drawer

·  Handled all money transactions

·  Cleaned the store

·  Assisted in tasks from manager.

Cashier

Blockbuster 

November, 2006 — June, 2007 (7 months)

·               Customer service

·               Restocking shelves

·               Assisting customers in locating movies

·               Processing shipment of new movies weekly.

Education

University of Phoenix

2014 to 2016 (Did NOT graduate)

West Mesquite High School - 

Mesquite, TX

2003 to 2007

Additional Information

SKILLS 
 

§ Customer Service (4 years)

§ Technical Support (2 years)

§ Cash handling (1 year)

§ Microsoft Office (2 years)

§ Windows (6 years)

§ IOS (Less than 1 year)

§ Microsoft Word (5 years)

§ Microsoft Outlook (1 year)

§ Receptionist (1 year)

§ Typing (50 WPM)

§ Data Entry (1 Year)